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CHARLOTTE & POTTERVILLE, MI • PATIENT INFO

Patient Information at Our Charlotte MI Dental Office

Walking into a new dental office can feel like a lot, especially if it has been a while since your last cleaning. That's why we built this page: clear, simple patient information for our Charlotte MI dental office, ready before you ever walk through the door. We accept Delta Dental insurance and offer CareCredit financing, so cost doesn't have to stand between you and the care you need. New patients are always welcome here, and we're honored to care for families, children, seniors, and Veterans across Charlotte and Potterville.

Delta Dental accepted · CareCredit financing · Two locations · New patients welcome

Patient information and new patient visits at Gentle Dental
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Before Your Visit: What to Bring and What to Expect

Whether this is your first appointment or your fiftieth, a little preparation goes a long way. Here’s what to know before you arrive.

What New Patients Need to Know

If you’re new to our dental family, plan to arrive about 15 minutes early. Bring a photo ID, your insurance card if you have one, and a list of any medications you take. We’ll walk you through paperwork together and answer any questions before your exam begins, so nothing feels rushed.

What Returning Patients Should Bring

Returning patients should bring an updated insurance card if anything has changed since your last visit. Let us know about any new medications, health changes, or concerns you’d like to discuss. A quick heads-up before your appointment helps us make the most of your time in the chair.

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Patient Resources at Our Charlotte and Potterville Dental Office

We keep our dental office patient resources simple, so you can spend less time searching and more time getting the care you need.

New Patient Dental Forms

We’ll walk you through all your paperwork when you arrive, so there’s no need to worry ahead of time. If you have questions before your visit, just give us a call and we’re happy to help.

Delta Dental PPO/Premier

We’re proud to accept Delta Dental PPO/Premier insurance at both our Charlotte and Potterville offices. If you have questions about your coverage or want more detail on what’s included, our insurance and financing page breaks it down in plain language.

Financing Options

For patients without insurance, or for treatment that goes beyond what insurance covers, we offer CareCredit financing. It’s a simple way to spread out the cost of care over time, and our front desk team is happy to talk through the details with you.

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Patient Testimonials

Hearing from other patients can help ease the nerves that come with a new dental visit. Read real stories from our patients about what it’s like to be part of our dental family in Charlotte and Potterville.

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Scheduling Your Appointment

Office Hours and Locations

Our Charlotte office is open Monday through Thursday from 8:00 AM to 5:00 PM. Our Potterville office is open Monday from 8:00 AM to 5:00 PM, Tuesday from 8:00 AM to 6:00 PM, Wednesday through Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 3:00 PM. Visit either location page for full hours, directions, and parking details.

Book Online or Call Us

Ready to get on the schedule? Book online for our Potterville office or our Charlotte office, or call us at 517-645-9980 and we’ll find a time that works for you.

QUESTIONS & ANSWERS

Frequently Asked Questions

Do you accept Delta Dental insurance?

Yes. We accept Delta Dental insurance at both our Charlotte and Potterville dental offices. Our front desk team can help you understand your specific plan and what it covers before your visit.

Do you offer payment plans or financing?

Yes, we offer CareCredit financing for patients who want to spread out the cost of care over time. This option works well for treatment that falls outside what insurance covers. Ask our team for details at your next visit or when you call.

Are you accepting new patients?

Yes, we’re always welcoming new patients at both our Charlotte and Potterville locations. Families, children, seniors, and Veterans are all part of our patient family. Book online or give us a call to get started.

Can I complete forms before my appointment?

Just give us a call before your visit, and we’ll let you know the best way to get a head start on your paperwork. If you’d rather fill everything out in the office, that’s no problem too, our team will walk you through it together.

Do you see children and seniors?

Yes. We provide dental care for patients of all ages, from young children to seniors, including a dedicated pediatric provider on our team. Families across Charlotte, Potterville, and nearby communities trust us for care at every stage of life.

Schedule Your Visit

Everything You Need to Get Started Is Right Here

You don't need to figure this out on your own. If you have questions we haven't answered here, our team is just a phone call away and happy to help before you ever set foot in the office.